Effective Date: January 7, 2026
ValOracle.ai LLC ("ValOracle," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our AI-powered market access platform and related services (collectively, the "Services").
As a platform purpose-built for pharmaceutical and biotechnology companies, we understand the sensitive nature of the data we handle and maintain enterprise-grade security standards to protect your information.
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.
We collect information you provide directly to us, including:
When you access or use our Services, we automatically collect certain information, including:
We may receive information about you from third parties, including:
We do not sell your personal information. We may share your information in the following circumstances:
If you use ValOracle through a corporate account, your organization's administrators may have access to your account information and platform activity in accordance with your organization's policies.
We share information with third-party service providers who perform services on our behalf, including:
All service providers are contractually bound to protect your information and may only use it to provide services to us.
Our platform utilizes AI capabilities from trusted partners, including Anthropic (Claude API) and OpenAI (embeddings). Data processed through these services is governed by our data processing agreements with these providers and is not used to train their general models.
We may disclose information when we believe it is necessary to:
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.
ValOracle implements comprehensive security measures designed to protect your information. Our security program is built to meet the requirements of pharmaceutical and healthcare organizations.
We retain your information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
Upon account termination or cancellation of services, we will delete or de-identify your personal information within 90 days unless we are required to retain it for legal, tax, or compliance reasons.
You have the right to access, review, and request a copy of your personal information in a portable format. To submit an access request, please contact us at the information provided in Section 12.
You may request that we correct inaccurate personal information or delete your information, subject to certain limitations. We may retain information if necessary to fulfill our legal obligations or defend our legitimate interests.
You can opt out of marketing communications by clicking the "unsubscribe" link in any marketing email or by contacting us directly. Please note that we will continue to send you service-related announcements and transactional communications.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that blocking cookies may affect the functionality of our Services.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
To exercise these rights, please submit a request through our data subject request portal or by contacting us at privacy@valoracle.ai.
If you are located in the European Union or other jurisdictions with similar privacy laws, you have rights including:
We use cookies and similar tracking technologies to enhance your experience, understand how you use our Services, and serve targeted advertising.
We may allow third parties to place cookies on our platform for analytics, advertising, and other purposes. This may include services such as Google Analytics and advertising networks. These third parties have their own privacy policies governing their use of data.
Some browsers include a "Do Not Track" feature. Currently, there is no industry standard for recognizing DNT signals, and our Services do not respond to DNT browser signals. However, you can use other tools to limit tracking as described in this Privacy Policy.
ValOracle operates globally, and your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may not have the same data protection laws as your home country.
When we transfer personal information internationally, we implement appropriate safeguards, including:
By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection laws.
Our Services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information and terminate the child's account promptly.
Parents or guardians who believe their child has provided us with personal information should contact us immediately at privacy@valoracle.ai.
Our Services may contain links to third-party websites, applications, and services that are not operated by ValOracle. This Privacy Policy applies only to information collected through our Services and does not cover the privacy practices of third-party sites or services.
We encourage you to review the privacy policies of any third-party services before providing your personal information or using their services. ValOracle is not responsible for the privacy practices or content of third-party websites or applications.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Effective Date" at the top of this policy.
Your continued use of our Services following the posting of revised Privacy Policy means that you accept and agree to the changes. If you do not agree with the changes, please discontinue your use of our Services.
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@valoracle.ai
Mailing Address:
ValOracle.ai LLC
Data Protection Officer
[Physical Address]
[City, State, ZIP Code]
Data Subject Request Portal: [Portal Link]
For EU residents, you also have the right to lodge a complaint with your local data protection authority.